6 replies
by michael34
Hmm. If your both on Broadband (not dsl) then your internet should not disconnect. If it does, you need to report the problem to them, as I use Cable Internet Serice and I never had it disconnect on me before, however the one thing you may want to make sure is that she is not using any personal firewall software, as that can block the connection and occasionally cause her to get knocked off the messenger service.
If you can send them to others, then its not on your side but her's. She needs to make sure any firewall software is disabled when you go to share files, also if she is behind a router she needs to configure port forwarding, so that when your PC attempts to connect it will be able to connect directly to her's.
In any event, I don't like MSN 6, its very bad. I use MSN 4.7 and I never have had a problem. If she does not have a firewall and neither do you, you may want to email MSN about the problem, but if your friends Internet keeps disconnecting (not the messenger, the entire Internet service) then she needs to contact them, because there is a big problem somewhere along the line.
Hope it helps. If you can provide any additional information I may be able to help.
If you can chat but the problem only appears only when you try to sent a file means that there is a firewall somewhere (or both sides).
make sure that she can send files to everyone else and you to. connecting doesn't mean that that she can receive and send files , let her test both.
drop me an email of the problem persists.
Leopold
by flux78
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