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MICROSOFT OFFICE

By galehickey2 ·
I opened up an EXCEL file that I had saved
and in a minute it went off the monitor. This
happened in WORD and ACCESS. I tried opening
a blank sheet but as soon as I typed in a few
characters it disappeared. I REINSTALLED
MS OFFICE with same results. Any help.

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by calistus In reply to MICROSOFT OFFICE

Sounds like there is a virus in your system, try updating your antivirus and scanning the system for virus.

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by galehickey2 In reply to MICROSOFT OFFICE

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by ojmj In reply to MICROSOFT OFFICE

The Sircam virus is one of several that affects some MicroSoft software in this way.

It will take several steps to get your system back to where it was before, but the first thing you must do is to upgrade your virus definition files and run a virus scan.

You can also check this web page to see if one of the downloads might help.

http://www.symantec.com/avcenter/tools.list.html

O.J.

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by galehickey2 In reply to MICROSOFT OFFICE

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by galehickey2 In reply to MICROSOFT OFFICE

It was suggested to me to go to the registry and delete all instances of Microsoft Office and then to reinstall
MSOFFICE. How do I do this? Don't want to messwith the registry without help. Thanks-

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by key In reply to MICROSOFT OFFICE

I got the same problem after updating the Office 2K with SR-1, SR-2 and the update file for Outlook 2K.

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by galehickey2 In reply to MICROSOFT OFFICE

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by galehickey2 In reply to MICROSOFT OFFICE

key-answer 3
this could be the problem-I had
OFFICE 97-
THANKS

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by SFHSGrad00 In reply to MICROSOFT OFFICE

try completely uninstalling Microsoft Office from your system. Then run scandisk and your antivirus software to make sure there is nothing wrong with your system. Once this is complete, try installing Office again. If you still have problems, you may wanna look at getting a new copy. It's possible that your copy has gone bad. (i.e., cd is scratched, blemished, etc.)

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by galehickey2 In reply to MICROSOFT OFFICE

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