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  • #2130751

    MICROSOFT OFFICE

    Locked

    by galehickey2 ·

    I opened up an EXCEL file that I had saved
    and in a minute it went off the monitor. This
    happened in WORD and ACCESS. I tried opening
    a blank sheet but as soon as I typed in a few
    characters it disappeared. I REINSTALLED
    MS OFFICE with same results. Any help.

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    • #3548643

      MICROSOFT OFFICE

      by calistus ·

      In reply to MICROSOFT OFFICE

      Sounds like there is a virus in your system, try updating your antivirus and scanning the system for virus.

    • #3548610

      MICROSOFT OFFICE

      by ojmj ·

      In reply to MICROSOFT OFFICE

      The Sircam virus is one of several that affects some MicroSoft software in this way.

      It will take several steps to get your system back to where it was before, but the first thing you must do is to upgrade your virus definition files and run a virus scan.

      You can also check this web page to see if one of the downloads might help.

      http://www.symantec.com/avcenter/tools.list.html

      O.J.

    • #3548602

      MICROSOFT OFFICE

      by galehickey2 ·

      In reply to MICROSOFT OFFICE

      It was suggested to me to go to the registry and delete all instances of Microsoft Office and then to reinstall
      MSOFFICE. How do I do this? Don’t want to messwith the registry without help. Thanks-

    • #3548543

      MICROSOFT OFFICE

      by key ·

      In reply to MICROSOFT OFFICE

      I got the same problem after updating the Office 2K with SR-1, SR-2 and the update file for Outlook 2K.

    • #3548395

      MICROSOFT OFFICE

      by galehickey2 ·

      In reply to MICROSOFT OFFICE

      key-answer 3
      this could be the problem-I had
      OFFICE 97-
      THANKS

    • #3549251

      MICROSOFT OFFICE

      by sfhsgrad00 ·

      In reply to MICROSOFT OFFICE

      try completely uninstalling Microsoft Office from your system. Then run scandisk and your antivirus software to make sure there is nothing wrong with your system. Once this is complete, try installing Office again. If you still have problems, you may wanna look at getting a new copy. It’s possible that your copy has gone bad. (i.e., cd is scratched, blemished, etc.)

    • #3567706

      MICROSOFT OFFICE

      by galehickey2 ·

      In reply to MICROSOFT OFFICE

      This question was closed by the author

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