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by brent.carlson

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Several of our users are getting the following error message, 'Unable to update public free/busy data. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.' This error message pops up sporadically, with just having Outlook open. The only option is to click 'OK', then everything appears to be fine. Any suggestions on getting rid of this error message is greatly appreciated!

3 replies

by silverfireiii

CAUSE
The default permissions have been changed to None on the Schedule+ Free Busy public folder object on the Exchange Server computer. The default permissions are set to Editor permissions during installation.

RESOLUTION
To resolve this problem:

1. At the Exchange Server computer, start the Exchange Server Administrator program.
2. Click to expand Folders .
3. Click to expand System Folders .
4. Click to expand Schedule+ Free/Busy .
5. Click the folder for the server or sitethat is in question, and on the File menu, click Properties .
6. Click the General tab, and then click Client Permissions .
7. Under Default , click Role of Editor , and then click OK .
8. Click OK .

I hope that this helps.

by brent.carlson

Thank you for your quick and in depth answer, apparently however, that was not the answer to solve this. I forwarded your answer to the person who handles this, and I was told the permissions are set correctly and they have not changed.

by sharonb033

We recently had the same problem when we upgrade from Exchange 5.5 to Exchange 2000. Our problem was cause by our Schedule+ Free/Busy system folder. There are two aritcles on Microsoft's website that help me fix this. The articles are Q284200 and Q275171. Hope this helps.

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