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  • #2270896

    Microsoft outlook is offline

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    by lula.mesfin ·

    Outlook 2003 will open ok but say Microsoft outlook is offline. If I click on send and receive button will get email then the status will change back to Microsoft outlook is offline. I am running window vista OS on this desktop.
    Please help
    thanks, Lula.

All Answers

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    • #2596471

      Clarifications

      by lula.mesfin ·

      In reply to Microsoft outlook is offline

      Clarifications

    • #2596418

      Check this…

      by captbilly1eye ·

      In reply to Microsoft outlook is offline

      With Outlook open, go to the File menu and make sure the check is removed from in front of ‘Work Offline.’ (you may need to expand the menu by clicking on the double arrows at the bottom of te menu)
      This will sometimes get checked when there is a network failure or some other program error.

      I hope this helps.

      It is greatly appreciated if you tag all useful responses as ‘Helpful’ by opening those posts and clicking the ‘Mark Helpful’ button at the bottom. That way, people with a similar situation in the future will be able to quickly see what ultimately helped. Thanks.

      • #2855285

        Thanks.

        by leroydubya ·

        In reply to Check this…

        More than three years later, this post worked for me. Much thanks.

    • #2596415

      2 options

      by ugadata ·

      In reply to Microsoft outlook is offline

      There are 2 ways to fix the problem:
      1. Choose FILE, if need be wait for the full menu to open towards the bottom of the FILE menu is an option Work Offline, if it is checked then uncheck it an Outlook will be working online again.

      2. In the lower right hand corner of the Outlook application window, is an Outlook icon, you should the downward pointing arrow to the right of the icon. If Outlook is offline then there will be text indicating the Outlook is offline as well. Click the arrow and a context menu will appear, one of the choices is Work Offline, again if it is checked uncheck it. You should now be working online again, and the text next to the icon will indicate connected.

    • #2932560

      Microsoft outlook is offline

      by vipincmohan ·

      In reply to Microsoft outlook is offline

      Go to File
      and check whether ‘Work Offline’ is checked.
      If yes: plz uncheck.

    • #2932536

      mail server is unavailable

      by hod ·

      In reply to Microsoft outlook is offline

      another possibility is your mail server is unavailable, check it

      • #2987459

        Outlook offline – Mail server unavailable

        by professor-x ·

        In reply to mail server is unavailable

        Ok my problem starts from here. Unticking “Work Offline” option make outlook send/receive emails successfully but upon restarting outlook it again returns to Offline mode. I tried creating new profile but mail server could not find user (User does have an active account on exchange server) I can ping the mail server from user’s machine.

        Any suggestion?

        • #2987439

          If you’re not unticking the one in the lower right corner…

          by thumbsup2 ·

          In reply to Outlook offline – Mail server unavailable

          … it will stay offline when restarted. You must be using the one in the File menu. Use the one in the lower right corner, where the offline/connected status monitor shows up.

        • #2975079

          Outlook offline – Mail server unavailable

          by professor-x ·

          In reply to Outlook offline – Mail server unavailable

          Well, if you’re connected to LAN and if mail server is available then when you open outlook it starts in offline mode but after just few seconds it changes to online by itself.

          Anyways, so, after trying few solutions eventually it got resolved by “Repairing” Outlook (Add Remove Programs> select Outlook 2003 and click on Change – select repair). Rebooted workstation when done. Confirmed working.

    • #2425913

      Outlook Offline

      by laurabo4 ·

      In reply to Microsoft outlook is offline

      I have the same problem but cannot find the button in the lower right? I’m using Windows 8 does that make a difference? My Outlook however does not have the offline clicked but in the last few days it will not send email unless I do the send/receive and then the pictures do not show up.
      Anyone have any solutions?

    • #2425911

      Outlook

      by laurabo4 ·

      In reply to Microsoft outlook is offline

      I opened my Internet Explorer and the Outlook started working? I started using FireFox – don’t tell me I have to have Explorer open for Outlook to work?

    • #2432795

      Try this…….. I know its working.

      by ninetth ·

      In reply to Microsoft outlook is offline

      Assuming you are using Microsoft Exchange

      To do this Click on Tools==> Email Accounts

      Choose View or change existing email accounts
      select your account and choose Change

      Click the More settings button
      On the general tab choose, manually control connection state
      and connect with the network. click ok.
      See how that goes.

      Please send me a response….

      • #2426042

        Reponse To Answer

        by rfauen ·

        In reply to Try this…….. I know its working.

        I have that same problem. However, when I select the General
        Tab there is no option labeled ‘manually control connection state.

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