Question
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Topic
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Microsoft program disables Internet
LockedI have at home a Windows XP system on a Lenovo PC. Following TR’s advice, I downloaded Microsoft’s program to look around and see if there would be any problems with installing Windows 7. When I ran the program, it could not find the Microsoft website, with which it apparently needed to communicate. Nor could Seamonkey, my usual browser, find anything on the Web; nor could Internet Explorer. Yet all the lights on my modem were solid green. Any idea where I should look to find and fix things? Tonight or tomorrow I plan to uninstall that Microsoft program, but perhaps it’s already done its nasty work and uninstalling (if that’s even possible) will have no effect. I have had a look at Internet in the Control Panel, but nothing of relevance appears to my admittedly inexperienced eye (I am an applications programmer and, although I have done some systems work, that was a long time ago, before even MS-DOS, so I have very little knowledge of modern operating systems).