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microsoft word memory arrors

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by jetwilliams99

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on a dell laptop there is 128 MB of RAM, celeron 600 and 3.5 GB of free space, running Win 98. All programs can open and have multiple browsers open at the same time. Opening Large PDF files is not a problem either. As soon as I open a word doc (even the word program itself) the splash for word pops up and hangs there. hit Ctrl+Alt+Del and a low resources error pops up, hit Ctrl+Alt+Del again and get dangerously low resources mesage please close a program, hit Ctrl+Alt+Del again and keep getting same error messages. power off , power back on again, runs fine. hit word doc again, and it starts all over again.

I "reapired word" and that same thing, I de install word, reboot reinstall word, same thing. I reload windows over currentwindows, same thing. I dont feel it is a memory error, unless word resides in particular memory addresses and bringing up word reveals the bad modules.

Any thoughts out there, has anybody seen this?

John

5 replies

by dklippert

Check your machine for any Normal.dot files. There should be just one. Rename or delete the Normal.dot file(s).
Go through your folders and delete files that start with a tilde (~).
Word will create a new Normal template. The ~ files are temp files that don't always get cleaned up.
Let us know if this works or not.

by no1king

As the previous answer suggests, search for all normal.dot files, and delete them. Then, go to Start|Run, and type in winword /a. This will restart Word, and rebuild all template files for the program. Works every time.

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