Hi all, I would like to get some feedback on ‘What to look out for’ when choosing a vendor and migrating to a web application that used to sit in house on our LAN. Our application used to handle various business functions but our company chose to go with an outsourced (Indian) firm that has a “better, more robust” application that is available over the web and will better(cheaper) serve our needs. Personally, it seems like the webapp is more feature rich but I am worried that this is a company half way across the world, and I do not have access to there servers, so they are in complete control of the application. What are some questions I can ask them to, sort of, feel more comfortable with the way they’ll handle things?
Any advice would be appreciated. Thanks in advance.
