Missing emails. where do they go? - TechRepublic
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July 30, 2004 at 11:37 AM
itgirli

Missing emails. where do they go?

by itgirli . Updated 21 years, 11 months ago

Okay. I’m the system administrator (empty title) at a small company. We deal with clients on an international level, so email and internet are important for us. Around 12:30pm today I had one person come in with an email problem. She couldn’t send emails. They just sat in her “Outbox” (we’re using Outlook 2000). I had her call the receipient who informed us that she had received it three times. Then as I am looking at her email screen, the incoming mail thing “dings” (you know how it makes a commotion when you receive mail in your Inbox). However the email never showed up in her Inbox. So we had other people email her and only one in five actually showed up in the Inbox, but each of them “dinged” upon arrival (ten “dings”, but only two showed up in the Inbox). Can someone please clue me into what is going on with this? I thought it was just her computer, but one other person had the same problem. Out of about thirty other people on the network, no other similar problems were evident. Help me Obi Wan Kenobi. You’re my only hope.

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