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missing file

By destco ·
Hi everyone,

I have windows 98 operating system in my system. Everytime i start my computer i get message "c:\progra~1\Norton~1\navap.vxd is missing and "c:\progra~1\norton~1\savrt.vxd"
I have tried uninstalling norton 2003 and reinstalling back norton 2003 but problem persist is there any way to get rid of this error???

Regards.......

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by DamonPolich In reply to missing file

I would run sysedit and check the system.ini file for the navap.vxd and the savrt.vxd. If you see them delete thoes lines then reboot to see if that fixed the problem. If that doens't work post a comment and we could try something else.

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by wcp In reply to missing file

This usually happens when installing/uninstalling program did not go well.

You need Registry editing (REGEDIT).

Find every entry of navap.vxd in Keys, Values, and Data and delete those.

Do the same for savrt.vxd.

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by destco In reply to

Poster rated this answer.

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by mdjameer In reply to missing file

hi
uninstall norton and norton related software .reboot .after reboot delete all norton file and directori.then delete from reg also if problem not solved then format hd and install new windows

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by pierrejamme In reply to missing file

Uninstalling Norton is a pain. Visit their website for directions. You will find numerous documents similar to:
http://service1.symantec.com/SUPPORT/sunset3.nsf/4a466c543a83dec985256c92005cb9ae/2fe9f0427743967385256c92005b5955?OpenDocument&src=bar_sch_nam
good Luck,
Peter

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by Vernsin In reply to missing file

You need to remove the registry entries manually after you perform install.
Just run the following command from the Start->Run

Type in the following:

regsvr32 -u navap.vxd
regsvr32 -u savrt.vxd

The command above will remove these objects from registry.

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by Vernsin In reply to

Ooops.... its suppose to be after you perform uninstall, sorry.

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