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Missing Files in Windows

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When I run Norton Systemworks to check for windows problems I am able to clear all problems except the following 2 errors;
"C:\WINDOWS\SYSTEM\awfex32.exe"
cannot access a necessary file:
"awfxrn32.dll"
":\WINDOWS\SYSTEM\awfex32.exe" cannot access a necessary file:
"awlft332.dll"

Is there a way to clear these problems?

5 replies

by dmiles

These seem to be hidden files that cannot be accessed
Open Windows Explorer and navigate through C:\WINDOWS\SYSTEM,locate the folder awfex or the application foldera and right-click and select Open.
You can see the files by clicking on View,FolderOptions and choosing show all files
They may not be a problem in that they are hidden dll files

by thechas

These files are part of Microsoft At Work Fax.
If you use the Microsoft Fax program, you may need to re-install it to correct the error.

If you don't use the program, this may be a remnant in the registry from either Windows installation, or when the FAX program was removed or updated.

If Microsoft fax was part of your operating system, go to;
Control panel
Add/remove programs
Click on the Windows Setup tab
Scroll through the options and add or remove the fax program.
If you don't want the fax program, you may need to add and then remove it to clear the registry error from System Works.

by dklippert

Look at this article:
(Type the Q number into the ?For solutions containing...? box at support.microsoft.com)

How to Reinstall Microsoft Fax and Windows Messaging

Q235713

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