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Missing Icons

By sia ·
Hi
I have XPpro(sp2) and XP Office(2002)
Computer crashed again, I have tried to reinstall to earlier time, but all of them have been lost too. I tried CHKDSK but no luck
Lost the entire icon from tool bar except the clock (lost MSN Messenge, NOD32.
Also icons for Yahoo messenger, MS Word, Outlook, nod32 has changed (to little box with red, green and blue dots)
And all of the above programs stopped working.
When I click any above a black box flashes (like DOS screen), but nothing works
I reinstalled XPpro (Repaired).but still the same problems.
I have installed and ran Norton Antivirus but that didn?t help.
I repaired XP Office and got icon for outlook but it doesn?t have any of my emails, I tried to import it from .pst, but it says Outlook1.pst is not a personal folder.
My emails are very important for me.
Any comment appreciated.

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by BFilmFan In reply to Missing Icons

Did you scan for viruses and trojans prior to performing all these actions?

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by dawgit In reply to Missing Icons

How much memory do you have? If the available memory is not high enough, sometimes you will have this problem. (even with a good computer, when I have a large process going, eating lots of memory, I see this)

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by HAL 9000 Moderator In reply to Missing Icons

You'll most likely have to take ownership of the old files so follow this URL for the directions.

http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

Now as you have important data on your computer you need to start off by integrating a Full DR Plan so that the next time that this happens you'll be able to recover your important data quickly and easily without any problems. This is very important so you are not facing a multi thousand $ data recovery + the cost of a replacement HDD just to recover your data.

If you are using Encryption remember to copy the encryption key as well as all the data.

Col

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by sia In reply to Missing Icons

BFilmFan Asked
"Did you scan for viruses and trojans prior to performing all these actions?"
Ans i have not

dawgit Asked
"How much memory do you have?"
Ans 512MB

HAL 9000 Said

"You'll most likely have to take ownership of the old files so follow this URL for the directions."

Ans i did,but still said"Outlook1.pst not a personal folder"

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