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Missing icons and ads

By calitran330 ·
When I go to hotmail from MSN.com I find that everything else is missing except for the email address and password space. All the ads and everything else surrounding the logon box is gone. There are no pop-up blockers and besides the ads and stuff are part of the page and not pop-ups. Any suggestions as to get it back to normal is appreciated. Thanks.

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by statykserver In reply to Missing icons and ads

At the .net passport sign in make sure there is no check next to sign me in automatically. I think it might have some stored information that it is trying to login with and it might be incorrect.

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by calitran330 In reply to

It's unalready been unchecked. Thanks

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by w2ktechman In reply to Missing icons and ads

If you used a program that blocks Active X controls, or other controls, this may be the issue.
When I installed SpyWare Blaster, and tested with it a little, I found that some pages would not display these ads/images.

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by calitran330 In reply to

I don't have a program that blocks any Active X or anything. Very simple PC with the anti-virus.

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by calitran330 In reply to Missing icons and ads

I have no spyware or any third party software of that sort. My PC is very basic with Office and the essentials. Nothing fancy. Weird, I think it happened after I installed Service Pack 2.

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by calitran330 In reply to

Sorry I am new to this.

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by ray_drummond In reply to Missing icons and ads

Try clearing your browser cache and see if that helps. Also, is this the only website it happens on? Try hitting the Windows update site from Microsoft.

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by calitran330 In reply to

I've deleted history files, temporary internet folders, checked the settings, Windows update, Yes this is the only site that this happens.

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by Sue T In reply to Missing icons and ads

Service Pack 2 has a pop up stopper built in so you might want to check those settings and possibly the built in firewall settings.

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by calitran330 In reply to

I already disabled the pop up stopper and disabled the firewall. Nothing is enabled on my PC except for Norton anti-virus. I noticed this happened after I installed Service Pack 2. So it has something to do with that. Am I able to disable service pack 2?

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