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Missing Printers

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by eefer_24

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I have a problem with Windows 2000 SP2, I have installed several printers, 1 Local via LPT1 and several networked. None of them are listed in my printers folder. I can print to all of them (except 1 networked printer) thru applications, the available printers list is full of the printers I installed. I cannot however print to them from a browser or email, I get a "not enough memory to complete this process" error. I have more than enough memory installed (256 meg). I found article Q271248 on Microsoft's site but it didn't help. This is running on a DELL Precision desktop. I also am having the same problem on a DELL Inspirion laptop (WIN 2000 SP2). I have sent info on this to DELL and so far nothing. I have gotten information from another IT Tech in MI and he has had no luck other than to reload the PC, but the problem has come back after doing that. Has anyone seen this before and/or does anyone have a fix? Any help would be greatly appreciated. - Ed

4 replies

by mr. ezekial transistor

Try going to the Printer properties and changing Details>Spool Settings>Print directly to the printer. It is possible that where the printer spool for the problem printer is located lacks the space for the spool. I would check your print server to see how much RAM and HD space it has.

by eefer_24

Thanks for your idea, but I had followed this path before and got no change. The only thing that I have found that works is after noticing that printers are gone (usually after installing some sort of Microsoft software or update) is to run the sfc.exe /scannow option. This procedure takes about 10 minutes to run but it does correct the problem (until the next Microsoft installation or upgrade) - Ed

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