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August 21, 2007 at 7:44 am #2236760
Missing user accounts in Windows XP
Lockedby susan.epps · about 16 years, 7 months ago
After installing the new web package from Microsoft (Expression Web) and also updating the.net framework as recommended, I am now missing my user accounts. Any ideas of a fix? thanks.
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August 21, 2007 at 7:44 am #2627995
Clarifications
by susan.epps · about 16 years, 7 months ago
In reply to Missing user accounts in Windows XP
Clarifications
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August 23, 2007 at 6:38 am #2612588
Missing user accounts
by dragononedon · about 16 years, 7 months ago
In reply to Missing user accounts in Windows XP
If you’ve gone in to user accounts and their not there, you may have to set their accounts up again. I know it’s not fun but this may be the easiest and simplest way of taking care of it.
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August 24, 2007 at 5:18 am #2626043
Tried that to no avail
by susan.epps · about 16 years, 7 months ago
In reply to Missing user accounts
Indeed the user accounts do not show up at all on the Control Panel | Users area. I did try to set them up again and got the message, “user account already exists.” I also tried to set up new user accounts (different names) and they did not show up either although a profile was visible in the Explorer view directory tree.
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August 23, 2007 at 12:25 pm #2612425
Index may be out of sync
by data ninja · about 16 years, 7 months ago
In reply to Missing user accounts in Windows XP
I have had this on occasion. Either the User accounts or entire directory structures seemingly disappear.
What I found was the the MFT or Indexing had somehow gone out-of-sync.
The solution I found that brought them back was to run chkdsk /f and reboot. It rebuilt the file indexes and repaired the directory structures, and voila, everything reappeared!
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August 27, 2007 at 5:08 am #2617113
Nope
by susan.epps · about 16 years, 7 months ago
In reply to Index may be out of sync
Ran the chkdsk /f … this did not correct my issue.
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August 24, 2007 at 6:59 pm #2612912
compmgmt
by diazolidineyl · about 16 years, 7 months ago
In reply to Missing user accounts in Windows XP
Can you see the user accounts in computer management?
run > compmgmt.msc
or
right-click my computer and select manageexpand the hierarchy on the side labeled Local users and Groups then select users.
What do you see?
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August 27, 2007 at 5:07 am #2617115
User profiles are visible in compmgmt
by susan.epps · about 16 years, 7 months ago
In reply to compmgmt
Yes, the files are visible here and all are included in the Administrator group.
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August 28, 2007 at 1:23 pm #2611502
Roam Profile and Change login screen
by diazolidineyl · about 16 years, 7 months ago
In reply to Missing user accounts in Windows XP
If your own a domain and use roaming profiles try using this utility –
(I would try it even if it your not part of a domain)
I’m also assuming your login screen looks like the regular login screen with the picture right next to the user name. If it is make it the classic login screen by doing this:
control panel > user accounts > change the way users login and off
then try logging on with one of your user accounts.
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August 28, 2007 at 3:51 pm #2611455
I cannot remember where I got this
by bob.grimste · about 16 years, 7 months ago
In reply to Missing user accounts in Windows XP
someone’s website when my wife lost her account after a reinstall.
Ok lets start with the fact that most of us have done this at some point in our PC using time. It is the Windows XP ?Repair? feature, also known as reloading windows over the top. Below is a case study of a woman who had a ?friend? do this to her computer. When all was said and done she no longer had access to her profile. All of the files in her ?My Documents? directory were no longer accessible, and when she clicked on the folder she was told ?access denied?. Right clicking and showing the properties of the folder listed 0mb of data in these folders. In order to fix her problem the following is exactly what happened.
Sally: I don?t know what has happened to the data, I am positive he did not format the hard drive.
Me: What does it say when you click on the folder inside windows explorer?
Sally: It tells me ?access denied?
Me: ok we are going to need to take control of the folder with your current user profile.
Sally : But I am using the same name to log in that I used before the reload.
Me: I understand but the way windows works is that each profile itself is unique. It is encrypted in order to allow for proper permissions and security and this is not generated solely by the name of the user account, but by other factors as well.
Sally: Ok well what exactly do I need to do?
Me: First we need to be sure you are logged in with an administrative account. (ie Administrator)
Sally: Yes I am logged in as the administrator. (* if you do not know your administrator account info more then likely it is username: administrator password: (blank) or something common you used at the time you purchased the PC)
Me: We need to make sure you have simplified file sharing disabled. Click Start, and go to My Computer. Go up to the ?Tool? menu and click ?Folder Options? and click on the ?View tab? Scroll to the bottom of the list and you will see ?Use Simple File Sharing? make sure the check box is NOT checked. Click Apply and then click Ok.
(see screen grab below)Sally: Ok I have turned it off what now?
Me: Ok now we have to try to take control of the folder so you will be able to get your pictures back. What I need you to do is to go to Start, All Programs, Accessories, and then Click on Windows Explorer. Now open up your C drive and scroll down to your ?Documents and settings? older and open it up by clicking the plus sign. Now look for the name that you used to log into windows with. Do you see that folder?
Sally: Yes it is here ?sally?. But when I click on it I get the same error again.
Me: It is ok we are going to try and rectify that right now. Right click on the ?sally? folder and go to properties. Click on the security tab at the top.
Sally: I have a security warning.
Me: That is fine, just click ok. Now do you see the ?advanced? button?
Sally: Yes
Me: Ok click on advanced, and then click on the owner tab. Do you see your Administrator Account in the list of users? The account you are currently logged in with?
Sally: Yes I see it.
Me: Ok click that name and also click the check box there that says ?Replace owner on sub containers and objects? Then click OK.
Sally: I have an error that say ?You do not have permission to read the contents of directory ?sally?. Do you want to replace the directory permissions with permissions granting you Full Control?? What should I do?
Me: click yes. This part may take a few moments while the permissions are being changed.
Sally: Ok it is done.
Me: Alright click ok to close the properties window and now try clicking on the folder.
Sally: Oh.. I can open it there are my kids pictures. Thank you so much.
This customer from this point out was unable to be understood because she was crying. She had all of her children?s pictures, including one that had passed. She thought all her files were gone and this was the last ditch effort.
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