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Missing volume control

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9 replies

by moj

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I have a Windows NT 4.0 system where I am experiencing problems with the volume control icon not appearing in the taskbar. This affects all users logging into the laptop except admin right users who can see the icon OK in the system tray.

For administators, checking control panel-multimedia the 'show volume control icon on taskbar' is ticked and ungreyed. For users logging on, the above is greyed out and unticked.

I have tried reinstalling the multimedia settings via add/remove programs and have reinstalled the latest service pack. Any ideas please ???

9 replies

by mckaytech

Hmmm.... this is an interesting one. Are there are System Policies in effect? Do the users have admin rights on the desktop (i.e. members of the local administrators group) or power users?

paul

by moj

Users have standard USER access and are not permitted to have any greater access rigthts. We don't appear to have problems with any of the other laptops, just this one.
I've compared the system policies with other laptops and seem to be the same

by moj

It's one of those awkward cases. When the user logs onto any other laptop they do get the volume control showing as do our other users in the office.

by maxwell edison

I'd install the latest service pack - SP6. There were quite a few bugs that were addressed in that release.

Maxwell

by moj

Had no choice but to go for a format and rebuilt the NT system in the end and came up successfully after that.

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