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Modem Baud rate

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I have a Comaq Armada 100s, Laptop, AMD K6 500mhz, 64mb, 4gb hd, 56k internal modem, Win98.
I have tried connecting an external modem to one of the serial ports but the best baud I can get is 2400, (should be 11500). Is this conflicting with the other modem, if so how do I disconnect it?
Could there be something wrong with the port? (I have a serial port tester, (small plastic piece that fits onto the port) but have no idea how to use it!
Please help!!

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by rel blackmane

Check your BIOS settings at startup. If it is an on-board modem make sure it is disabled. Then check the com port settings to ensure it is enabled.
Also ensure you have the latest driver for your modem. If it is USR external, try installing it as astandard external 56K modem if the newest driver does not work.
I have a USR 56K external on Windows 2000 and I had to install it as a standard modem to get 115,000 baud rate.

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