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modem errors 680 no dial tone

By mavietmaurice ·
I have installed a new external modem Acer 56k data/fax, then installed the right driver for it, but have errors 680 no dial tone "check if your modem is connected to the phone line" I have test the phone line and the modem self test were fine, i couldn't find the problem, does someone can give me a tip, thank.

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