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modem issue with NT4.0

By computersanjuans ·
Hello,
I have tried to install a new modem, several times in a variety of 'hopes and dreams' to no avail!!!!!!!
RAS is configured with the modem,their are no conflicts, the driver is installed from the CD manufacturer and recent yet I still get a host of errors when trying to use it to dial (which is set to dial and accept both in RAS)I get the 692 error no modem etc. . I have uninstalled and re-installed multiple times. . .
Please help with any suggestions. . .
P.S. I assume the PCI slot should be configured with 'master'in the bios . . but how come all of the four slots can be configured with the same 'master' ability together or individually. . . I have tried it in many different configurations and still no help there either.
Thank you again in advance!!
I have tried all suggestions that I have seen here and Technet. . . still nothing

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modem issue with NT4.0

by Parbo In reply to modem issue with NT4.0

What com port is the modem configured for? Try disabling the comports in the BIOS and install it again. Can you force the modem on Com1 or Com2 once you have disabled the ports?
You could also be dealing with a corrupted TAPI file. Delete the telephone.ini file and run the tapi command to create a new one.

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modem issue with NT4.0

by computersanjuans In reply to modem issue with NT4.0

The question was auto-closed by TechRepublic

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modem issue with NT4.0

by gfrost In reply to modem issue with NT4.0

Dear Stratman:
You have not mentioned MB or BIOS type. Even NT likes to control the IRQ assignments to PCI and to com ports.I would reccomend checking all system files related to telephony, run an internal test to see if communication is actually connecting and recognizing the modem. The modems install setup may assure you of something that is not real. I have encountered similar problems with NT and NIC cards where I had to reinstall all the NT components then the NIC card in a particular order to truly establish communication. This was quite a problem with some boards that had onboard NIC and drivers.
Experimentation led me to find just the right driver installed and mated to the NT drivers or stop uninstall all and start over until the right combination was found. With a modem I believe that uninstalling your modem free the com ports and make sure to that all NT TAPI components are in place should bring relief. One proviso, is your modem NT compatible? really?

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modem issue with NT4.0

by computersanjuans In reply to modem issue with NT4.0

The question was auto-closed by TechRepublic

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modem issue with NT4.0

by computersanjuans In reply to modem issue with NT4.0

This question was auto closed due to inactivity

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