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March 8, 2005 at 10:17 pm #2177114
modem not dialing
Lockedby choy.waigiat · about 17 years, 2 months ago
I have installed a internal modem in Win 98. When I try to connect, the modem is not dialing. The error says “Error 630, The modem is not responding properly, Please verify the modem is plug into the computer and to the telephone line.”
I have check in Device Manager and the modem is installed with no errors.Anyone can help?
thanks and regards,
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March 8, 2005 at 10:44 pm #3350213
Reply To: modem not dialing
by ozi eagle · about 17 years, 2 months ago
In reply to modem not dialing
Hi,
Firstly go to Control Panel – Modems. Select the modem you have and run the diagnostics. This checks whether the computer actually sees the modem.
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March 9, 2005 at 12:52 am #3350192
Reply To: modem not dialing
by choy.waigiat · about 17 years, 2 months ago
In reply to Reply To: modem not dialing
Tried this as well. No problem.
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March 9, 2005 at 3:24 am #3350172
Reply To: modem not dialing
by hargerd · about 17 years, 2 months ago
In reply to modem not dialing
Have you tried….
1. Remove and reseat Modem
1. Uninstall and Reinstall driversLFT
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July 13, 2005 at 1:49 am #3184984
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
In reply to Reply To: modem not dialing
Poster rated this answer.
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March 9, 2005 at 4:23 am #3350154
Reply To: modem not dialing
by p.j.hutchison · about 17 years, 2 months ago
In reply to modem not dialing
First plug a phone into telephone socket and make sure you get a dial tone. Make sure telephone cable is plugged into correct socket in back of modem (there may be two, one for a phone and one for connecting to telephone socket), make sure they are secure. Try dialing (enable sound to hear that the modem is trying to connect), if no luck replace telephone cable and try again.
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July 13, 2005 at 1:49 am #3184982
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
In reply to Reply To: modem not dialing
Poster rated this answer.
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March 9, 2005 at 4:59 am #3350137
Reply To: modem not dialing
by blackcurrant · about 17 years, 2 months ago
In reply to modem not dialing
Hi
Check the COM port being used by the modem (as shown in Device Manager), the same port that your application is trying to use. Ensure the port is not being used by another device. Also, try uninstalling the modem completely – removing it from the computer, removing the driver, and reinstalling from scratch.
Good luck
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July 13, 2005 at 1:49 am #3184983
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
In reply to Reply To: modem not dialing
Poster rated this answer.
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March 9, 2005 at 11:45 am #3351629
Reply To: modem not dialing
by dmiles · about 17 years, 2 months ago
In reply to modem not dialing
go to Start -> Settings -> Control Panel -> Modems -> Diagnostics and get More Info from your modem. If it fails, your modem driver is corrupt and needs to be re-installed.
If it works, go back to Modems -> General -> Properties -> Advanced and remove any initialization strings. Try connecting again.
If this fails, create a new Dial up connection using the same modem and try to connect with it.
After you have tried all of these steps, if you are still getting error 630 then it is very likely that the modem itself is physically damaged. Contact your modem?s manufacturer for more help regarding the problem.-
July 13, 2005 at 1:49 am #3184980
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
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Poster rated this answer.
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March 9, 2005 at 7:58 pm #3351466
Reply To: modem not dialing
by willcomp · about 17 years, 2 months ago
In reply to modem not dialing
New or used modem?
If phone jack checks OK and modem test in Control Panel/Modems is good, then port on modem may be kaput. It is not uncommon for line surges to blow resistor in phone line connection rendering jack inoperable. Modem tests OK but there will be no dial tone.
Dalton
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July 13, 2005 at 1:49 am #3184981
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
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Poster rated this answer.
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March 10, 2005 at 1:57 pm #3351364
Reply To: modem not dialing
by gil6002 · about 17 years, 2 months ago
In reply to modem not dialing
Hi!,
Two possible reasons that clearly come to mind. First you need to see if the modem is communicating with the OS by running the Modem Diagnostics under Start>Settings>Control Panel>Modems. If that screen is blank when you run that diagnostics, then I would look towards a Port conflict, if your Device Driver was correctly installed. What you need to see in that screen is your modems initialization strings.
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March 10, 2005 at 5:34 pm #3351291
Reply To: modem not dialing
by choy.waigiat · about 17 years, 2 months ago
In reply to Reply To: modem not dialing
Thanks for all your advice. I had tried all solutions from all of you and the modem just won’t work. Anyway I have bought a external USB modem to solve my problem.
Further advice from anyone is welcome.
regards,
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March 10, 2005 at 7:44 pm #3351247
Reply To: modem not dialing
by gil6002 · about 17 years, 2 months ago
In reply to modem not dialing
Hi,
Not only try reseating the modem but also move it to another expansion slot, try that also then try the process of recoginition-
July 13, 2005 at 1:49 am #3184979
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
In reply to Reply To: modem not dialing
Poster rated this answer.
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March 11, 2005 at 4:03 pm #3351063
Reply To: modem not dialing
by otl · about 17 years, 2 months ago
In reply to modem not dialing
You found a solution, close the question.
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July 13, 2005 at 1:49 am #3184978
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
In reply to Reply To: modem not dialing
Poster rated this answer.
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July 13, 2005 at 1:49 am #3184977
Reply To: modem not dialing
by choy.waigiat · about 16 years, 10 months ago
In reply to modem not dialing
This question was closed by the author
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