Windows

Darren,

I have this EXACT problem. (In fact I have mentioned it in several answers.) After no less than 10-12 hours of rather detailed experiments and trouble shooting, I cannot solve the issue. The modem works fine on another machine running Win2K, just not my home machine.

I have decided to wait until the W2K SP-1 comes out (supposedly sometime this month) and see if that fixes the problem. It's killing me, but it's making the liquor store rich..

I wonder if you have some type of security settings enabled. I can't remember exactly where it is, but there's an options to disable TCP and UDP ports other then just in the network setup. I know in the TCP settings there's a security button that'll show you these, but I beleive there's also another place that needs to be disabled.

Mark

Check your ISP to see which 56k protocols they support. disable any modem protocols your modem runs that are not supported by your ISP. Force MNP error control.

If all else fails, set the modem to v.34 protocols.

jeff s
spanish support analyst