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  • #2272619

    Modem Port is always busy

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    by saltjohn.john ·

    Hi,

    I am using a P4 Toshiba Satelilite A30 laptop, with 512MB Ram, 2.80hz processor…winXP and office 2000. A problem recently occured whereby the modem wont dial out, but indicates that the port (Com3) is busy no matter how man times i try to dial out. I thought that this was caused by fax software and i have uninstalled all fax software, but nothing helps. I even used the restore CD hoping that if there was any software i might have installed later that was causing the com port to be busy, i might be able start from before that software was installed, but no luck. I have scanned for viruses with NAV 2003 Pro.no luck. Any ideas please?? I cant get on the internet ow bco of that and i have to connect via another machine aqnd copy stuff across the network. Please help.I cant unistall the Com port 3 where the modem is assigned bcoz you cant see it in the device manager list.

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    • #2712279

      Reply To: Modem Port is always busy

      by kenv ·

      In reply to Modem Port is always busy

      Have you tried using System Restore? Even if you don’t use it, going through the motions to see which restore points are available may lead you to what caused the change.

    • #2712263

      Reply To: Modem Port is always busy

      by mikex ·

      In reply to Modem Port is always busy

      Do you have any palm/symbian/pocket pc synching software installed, do you have any other software which is using com port, try this option if its not working go to add hardware and select com ports and add another one com4 or 5 then switch your modem to this port

      • #2715666

        Reply To: Modem Port is always busy

        by saltjohn.john ·

        In reply to Reply To: Modem Port is always busy

        i have since done a system restore, and there is no synching software on the laptop, but the modem indicates that there is probably a conflict when i check it control panel. if i dial out it keeps saying the modem port is busy.

    • #2707612

      Reply To: Modem Port is always busy

      by ozi eagle ·

      In reply to Modem Port is always busy

      Hi,

      The fact that you can’t see the com3 port in device manager may be because it is a “software” modem, ie minimal hardware, with software performing all the coms.

      Try uninstalling the modem, but be sure that you have the installation disk, and then rebooting and let windows find new ahrdware (the modem).

      • #2715664

        Reply To: Modem Port is always busy

        by saltjohn.john ·

        In reply to Reply To: Modem Port is always busy

        when i uninstall the modem and reboot, the moem is picked up and i reinstall using the cd that came with the laptop. This installs the modem properly, but still it wont function. It keeps giving the same error that the modem port is busy.

    • #2706979

      Reply To: Modem Port is always busy

      by creme_de_menthe ·

      In reply to Modem Port is always busy

      Check to see if COM1 is being used for anything as COM1 and COM3 share the same resources. Check your device manager (Start | Settings | Control Panel | System | Hardware | Device Manager).

      HTH –

      • #2715665

        Reply To: Modem Port is always busy

        by saltjohn.john ·

        In reply to Reply To: Modem Port is always busy

        Poster rated this answer.
        The computer says Com1 is in use. Selecting ay other port does not help as the modem is stii busy.

    • #2715027

      Reply To: Modem Port is always busy

      by ozi eagle ·

      In reply to Modem Port is always busy

      Hi,

      With all the different ways of resolving this problem that youv’e tried, it may be that the serial controller card is dead.
      One way that I’ve overcome the functional problem of not having a modem, is to install a PCMCIA modem and disable the internal modem in device manager.

      • #2723074

        Reply To: Modem Port is always busy

        by saltjohn.john ·

        In reply to Reply To: Modem Port is always busy

        I think I have to agree with your point, because it does sound as if the card is definitely not responding. It does say that the error indicates a hadware conflict, but i guess the same message applies when the hardware is not working.

    • #2723073

      Reply To: Modem Port is always busy

      by saltjohn.john ·

      In reply to Modem Port is always busy

      This question was closed by the author

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