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Modem problem

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21 replies

by jibbajibbs

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I have a 3 Com Modem, now US Robotics.
Model DFV
Every time I start the computer, the modem tries to connect to the internet & causes the phone line to be busy (engaged). Every time it is unsucessful at connecting. When I dial up using the connection I have made it doesn't recognize a busy tone as the modem doesn't hang up automatically.
The only way I can connect to the internet is to not have the phone line in the modem whn I boot up or restart. Once it's to windows, at that time I can put the RJ11 (phone line) in the modem & connect to the internet.
This is a pain.
I have uninstalled the modem & the drivers & reinstalled the the modem & drivers.
This has not affected the outcome.

I have not made a short cut to the start up / start menu for starting automatically.
This is a tricky problem.

There must be some software resolution in windowns.

Please advise.
Ben Gerritsen
benjaminwg@home.com

21 replies

by ferris_bewley

try running the msconfig utility
(Start>Run type "msconfig")

click on the Start Up tab and uncheck any program that has affiliation with the internet (ie, instant messenger ect)

Click apply > OK

restart the machine
your connection shouldwork

by flan

go to internet connection properties un click connect automatically.

by smondrag

If it is a card, try to take it out and put it back in. sometimes the card gets too full of static energy that it will not release the line.

Also, as the previous guy said remove check for connect automatically. Also try to remove and add the dialup adapter from network icon on control panel.

by zoka11

in control panel open modem properties,conection, advance and replace from softwer (on/off) to hardwere.
do you have call forwarding?

by baziite

possible causes are ....
1) You have setup a web folder and chosen to reconnect at logon ...uncheck the reconect at logon .
2 ) you have a web page on the internet set as your desktop wallpaper ...change it to a standard wall paper and dont view your dektop as a wallpaper .
3) In internet options you have selected "dial whenever a connection is not present" ...change to never dial a connection ...
4)Possible Virus which has its own message sending progrram and activates the dialup at startup ...clean the virus
5) In your startup programs such as mirc , msn messenger or icq select not to load at sartup , these programs have auto detect agents that may start dialing whenever the connection is not prresent .

Thats all I can think

Good luck

by baziite

possible causes are ....
1) You have setup a web folder and chosen to reconnect at logon ...uncheck the reconect at logon .
2 ) you have a web page on the internet set as your desktop wallpaper ...change it to a standard wall paper and dont view your dektop as a wallpaper .
3) In internet options you have selected "dial whenever a connection is not present" ...change to never dial a connection ...
4)Possible Virus which has its own message sending progrram and activates the dialup at startup ...clean the virus
5) In your startup programs such as mirc , msn messenger or icq select not to load at sartup , these programs have auto detect agents that may start dialing whenever the connection is not prresent .

Thats all I can think

Good luck

by baziite

possible causes are ....
1) You have setup a web folder and chosen to reconnect at logon ...uncheck the reconect at logon .
2 ) you have a web page on the internet set as your desktop wallpaper ...change it to a standard wall paper and dont view your dektop as a wallpaper .
3) In internet options you have selected "dial whenever a connection is not present" ...change to never dial a connection ...
4)Possible Virus which has its own message sending progrram and activates the dialup at startup ...clean the virus
5) In your startup programs such as mirc , msn messenger or icq select not to load at sartup , these programs have auto detect agents that may start dialing whenever the connection is not prresent .

Thats all I can think

Good luck

by baziite

possible causes are ....
1) You have setup a web folder and chosen to reconnect at logon ...uncheck the reconect at logon .
2 ) you have a web page on the internet set as your desktop wallpaper ...change it to a standard wall paper and dont view your dektop as a wallpaper .
3) In internet options you have selected "dial whenever a connection is not present" ...change to never dial a connection ...
4)Possible Virus which has its own message sending progrram and activates the dialup at startup ...clean the virus
5) In your startup programs such as mirc , msn messenger or icq select not to load at sartup , these programs have auto detect agents that may start dialing whenever the connection is not prresent .

Thats all I can think

Good luck

by baziite

possible causes are ....
1) You have setup a web folder and chosen to reconnect at logon ...uncheck the reconect at logon .
2 ) you have a web page on the internet set as your desktop wallpaper ...change it to a standard wall paper and dont view your dektop as a wallpaper .
3) In internet options you have selected "dial whenever a connection is not present" ...change to never dial a connection ...
4)Possible Virus which has its own message sending progrram and activates the dialup at startup ...clean the virus
5) In your startup programs such as mirc , msn messenger or icq select not to load at sartup , these programs have auto detect agents that may start dialing whenever the connection is not prresent .

Thats all I can think

Good luck

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