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Modem problems Win 98SE

By .com.hosed ·
I'm having problems with my Web connection.
Have win98se, USRobotics 56k fax modem.
Using dial-up networking to a local ISP.
My connection speed is great, but the two connectivity indicator (two little connected boxes on lower RH corner of screen) don't stay lit.

Thought the problem was my modem so I replace it. I ran a modem test utility and got the following message:

[Registry Information]
Register : HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\VEN_14F1^ OK
Register : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\HCFMODEM OK
Register : HKEY_LOCAL_MACHINE\Enum\PCI\DEL02^\VEN_14F1^ NOT FOUND

[Modem Information]
Modem U.S. Robotics 56K Fax PCI registered on the port : 5

Error ---> Modem name not found in registry

[Port Information]
Error ---> Modem not detected in registry

Open com : 5
ATI0 5601 OK
ATI1 98F7 OK
ATI2
ATI3 OK OK
ATI4 U.S. Robotics 56K FAX INT Settings... B0 E1 F1 L1 M1 Q0 V1 X4 Y0 BAUD
ATI5 =9600 PARITY=N WORDLEN=8 DIAL=TONE ON HOOK CID=0 &A3 &B1 &C1 &D2 &G0 &H1
ATI6 &I0 &K1 &M4 &N0 &P1 &R2 &S0 &T5 &U0 &Y1 S00=000 S01=000 S02=043 S03=01
ATI7 3 S04=010 S05=008 S06=004 S07=060 S08=002 S09=006 S10=014 S11=070 S12=050 S13=000
ATI8 S15=000 S16=000 S18=000 S19=000 S21=010 S22=017 S23=019 S25=005 S27=000 S28=
ATI9 008 S29=020 S30=000 S31=128 S32=002 S33=000 S34=000 S35=000 S36=014 S38=000 S39=00


[Dialtone Information]

Dialtone Test modem -->
Error ---> No Dialtone detected


[Test Hardware]
Hardware test failed

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24 total posts (Page 1 of 3)   01 | 02 | 03   Next
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Modem problems Win 98SE

by .com.hosed In reply to Modem problems Win 98SE

Also, can't get my modem to install on COM1.
It will only install itself on COM5. Is this correct?
Thanks!

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Modem problems Win 98SE

by Gregory Pleau In reply to Modem problems Win 98SE

The two little computers only light up during use. The bottom one indicates you are sending data, the top one indicates you are receiving a response from the other side. When the computers are not lit, data is not being exchanged.

This does not indicate a malfunction. Also the modem installs itself as COM5 to prevent two things: one being a resource conflict with another serial device (even if not installed), two it prevents older communication software from trying to use a PCI connection when it is not a standard communications port (ie- IRQ might be 11 for example)

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Modem problems Win 98SE

by .com.hosed In reply to Modem problems Win 98SE

Poster rated this answer

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Modem problems Win 98SE

by SystemBoard In reply to Modem problems Win 98SE

if you are having problems with there being
no dialtone then you may want to remove the
driver for the modem and reinstall the
original one and try it for a while as
northernpenguin said the green lights only
mean that there is data transfer ihave had
problems with those stopping and not flashing
at all even if i was trying to do something
and i have traced it to my ISP if after you
reinstall the modem and driver and it is not
working your next option would be to switch
ISPs as long as you can access information
and get to websites and whatnot then the
little lights on the computers doesnt matter

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Modem problems Win 98SE

by .com.hosed In reply to Modem problems Win 98SE

Poster rated this answer

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Modem problems Win 98SE

by taiseermustafa In reply to Modem problems Win 98SE

I think you should o the following:
1. remove all modems from the PC and remove all settings, Network adapters, software related to the old one...
The Plug the new one and ket the PC autodetect your new hardware, and make sure that you have the latest drivers...after that start configuring your dial up connection....
If you need more information of how to configure the dialup and others you can send an e-mail
Good Luck

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Modem problems Win 98SE

by .com.hosed In reply to Modem problems Win 98SE

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Modem problems Win 98SE

by BuffaloDan In reply to Modem problems Win 98SE

Your coms are not hosed at all, functioning properly, yes, little green terminal screens only light up on tx/rx...(beam me up...)

Modem hardware test fails because there is little traditional modem hardware in this modem...HCF is a clue here, what you have is a Windows Modem, whereas, the functions handled by hardware, say in an external modem, are now managed by windows based software. there is now only enough hadrdware on this modem to hang up/pick up the line, and to interface with your cpu/memory bus.
Do not be discouraged, in windows based systems, these function quite well, and
Com5 for a PCI software based modem is proper.

Excellent source of general info regarding Modems and WinModems www.56k.com

Check it out, happy computing...

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Modem problems Win 98SE

by BuffaloDan In reply to Modem problems Win 98SE

PS....whenever dealing with a device and windows...it is recommended by microsoft and manufacturers alike to make sure you have the MOST RECENT DEVICE DRIVER SOFTWARE FROM THE MANUFACTURER....

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Modem problems Win 98SE

by BuffaloDan In reply to Modem problems Win 98SE

one more thing....

modem utilities are available to provide a more accurate depiction of your dial up connection at places like winfiles.com and 56k.com, these can replace the little green screen in your system tray.

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