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Modem trouble

By ProfZippy ·
When I disconnect from internet my modem won't clear the phone line. Under most circumstances I have to unplug my modem from the wall. Any suggestions?

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Modem trouble

by WColeT In reply to Modem trouble

If you are running NT, try these-If your modem is not disconnecting from the remote modem after you select the Hang Up button in RASPHONE:


Check your modem cable if your are using an external modem.


Verify that your RS-232 modem cable includes a DTR pin.


Many 9-to-25 pin converters do not carry modem signals (including DTR).


Try using a different cable that you know is working correctly with RAS.


See the RAS help file (RASPHONE.HLP) for additional information on cable requirements for RAS.


Verify that RAS is setting your modem to use normal DTR operations. Most modems use the &D2 command to set the modem for normal DTR operations. To determine if normal DTR operations are being set properly for your modem, check the COMMAND_INIT string in it's corresponding section of the Windows NT MODEM.INF file. See the RAS help file for additional information on viewing and modifying the MODEM.INF file.


Confirm that your modem is not configured to ignore DTR. Some modems i

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Modem trouble

by ProfZippy In reply to Modem trouble

I am running Win98

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Modem trouble

by Steven_BVSolutions In reply to Modem trouble

Under Internet Explorer Properties and Advanced Dial-Up properties make sure that the connection is to be disconnected when no longer needed.

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Modem trouble

by ProfZippy In reply to Modem trouble

All setting chec out

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Modem trouble

by lump_16 In reply to Modem trouble

I can't recall the moment how to get to it excactly but in your modem string you need to include the ATH command to hang up your modem. If none of the above work out let me know and I'll figure it out excatly.

Brian Wright
Computer Information Systems student
Terra Community College
Fremont, Ohio

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Modem trouble

by ProfZippy In reply to Modem trouble

If you can figure out exactly let me know.

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Modem trouble

by dmiles In reply to Modem trouble

Open the Control Panel then right click on the modem icon,click open,click on the properties button,then click on the connection tab,on the right side make sure that the second box is not checked.
Second when the logon screen comes up,click the settings button and choose properties and make sure the default buttons are checked

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Modem trouble

by ProfZippy In reply to Modem trouble

All settings are correct.

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Modem trouble

by cindycyn In reply to Modem trouble

It might help to know who your ISP is. And how, you "disconnect".. Is it their software? Regardless, this should work. Double click the modem icon in the sys tray.. click disconnect. If this does not disconnect, ctrl-alt-del to see which programis still holding. If you need to repost, pls specify OS and ISP. thx

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Modem trouble

by ProfZippy In reply to Modem trouble

Nothing was holding when I tried this.

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