General discussion
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Topic
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Monitor Color Settings
LockedI’m helping a friend with their Packard Bell system. She replaced the original monitor with an “unknown” monitor some time ago and life was ok until we installed an update for her Outlook Express. This caused Win98 to fail the startup. We tried safeboot and then tried uninstalling Outlook – no luck. Again in safe boot we tried msconfig, step by step confirmation and all other combinations, even eliminating all start up processes, still no luck. So we upgraded her Win98 to Win98 SR1, and then we were able to get Windows to load. Now the problem is that she can only run 16 colors on her monitor. I’ve tried all the Standard SVGA options, but they will not load – on restart, it returns to unknown monitor, 16 colors. I’ve tried all resolutionswith the same problem. I’ve inspected the monitor from top to bottom but cannot find any indication of the make or model or manufacturer – and she no longer has the documentation. Is there some other way I can find out what kind of monitor this is?