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Monitoring Internet and email

By LEGO ·
I support an NT4 Network. Win98 Clients. Various email clients (netscape,outlook, and some people using ICQ). The employees have been warned about misuse. The owner now wants to know where these people are surfing where they are emailing and even the contents of emails. Any suggestions? Is it legal? They are sharing a 3com LAN Modem hanging off the hub.

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Monitoring Internet and email

by bradq In reply to Monitoring Internet and e ...

Take a look at this program: http://www.surfcontrol.com I dont know if its legal but I would assume so if they can market it.

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Monitoring Internet and email

by LEGO In reply to Monitoring Internet and e ...

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Monitoring Internet and email

by McKayTech In reply to Monitoring Internet and e ...

You may want to get legal advice specific to your location (state laws may vary) but generally, if an employer has notified employees that they should have no expectation of privacy in regards to electronic communications using company equipment, there is no legal barrier to monitoring either the destination or contents of electronic messages.

Technically, though, you have a real challenge because of the diversity of clients as there is no central point to monitor like there would be if you had an Exchange or Notes server. Exchange, for example, has a journalling function you can implement to log each and every message that travels through but even then, you would need a separate solution to deal with Web-based e-mail that bypasses theExchange system.

A lot of it depends on how important this is to the owner. Locking down and monitoring a network are expensive, both for software and personnel time required to implement and monitor. On the other hand, sexual harrassment and industrial espionage can be expensive as well and both commonly take place via electronic means.

I think I would probably start with a well-publicized audit of the desktop clients and then escalate as needed to deal with the folks that still aren't getting the message (so to speak).

paul

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Monitoring Internet and email

by LEGO In reply to Monitoring Internet and e ...

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Monitoring Internet and email

by kahuna In reply to Monitoring Internet and e ...

install proxy server and make all clients authenticate with username and password as they get on the internet. Tell everyone what you are doing, and that logs will occassionally be monitored for acceptable use. This honest approach would be preferable to sneaking around and spying on employees.
As for email, set limits on the size of the mail they can send and receive. This will curtail use of cartoon jokes, avi movies and sound files, that typically make the rounds among email users.

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Monitoring Internet and email

by LEGO In reply to Monitoring Internet and e ...

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Monitoring Internet and email

by LEGO In reply to Monitoring Internet and e ...

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