General discussion

Locked

More IE Woes

By Swampdoc ·
Got a client with XP Pro SP1 using IE. She was trying to do some online banking and she couldn't login. The bank had her do some update on IE and now not only does the online banking login not work (fill in login and password click LOGIN and nothing happens) but can't get to Windows Update site either. Downloaded and installed Java plugin and tried to reinstall IE but all it will do is tel me there;s a newer version installed. Tried uninstalling IE and reinstalling, same thing. Any ideas folks?

This conversation is currently closed to new comments.

22 total posts (Page 1 of 3)   01 | 02 | 03   Next
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by Swampdoc In reply to More IE Woes

Spyware and virus scan come up clean, before you ask. Is there a command line install for IE to force install a lower version?

Collapse -

by p.sigley In reply to More IE Woes

remove IE as both and application in add remove programs and the original version from the windows components as i have seen ie5 as windows component and ie6 as just an application, and vice versa.

Have you tried another browser such as mozilla as a temporary means to access the net.

Failing that a windows xp repair would probably sort it out and wouldnt hurt the pc. Make sure you back up just incase.

Hope this helps

Collapse -

by Swampdoc In reply to

Poster rated this answer.
She can access the web with IE, just can't get logged into banking and Windows Update. She installed Netscape and it seems to work ok for banking but does nothing for WU.

Collapse -

by CG IT In reply to More IE Woes

with IE open, click tools, internet options, security tab. click the internet globe so the blue highlight bar highlights Internet. Now you can do 1 of 2 things. click default radio button or click custom radio button and custom configure the internet security options for IE. Since this is pre SP 2 computer might try the default level. View the custom level and see if Active X and Java are disabled. Try enabling them both for the banking and WU.

Collapse -

by CG IT In reply to

note: WU doesn't use Java plug-in ha ha cuz thats a Sun Micro program and competes with Windows. Cant imagine a bank needing a java plug-in. Java is mostly for multimedia stuff like flash intros or interactive web sites [not SSL secure login].

Collapse -

by CG IT In reply to

note: SSL secure socket layer authentication over port 443 128 bit encryption which most Internet banking sites use might be block or is being blocked.

Collapse -

by Swampdoc In reply to

Poster rated this answer.
Already checked that. Even lowered to security to try and get it to work. Set all active x and java to enabled. The login is a java script at the bank

Collapse -

by BFilmFan In reply to More IE Woes

You can reinstall IE6 SP1. Details on how to get the WHOLE package here:

http://www.updatexp.com/download-ie6.html

Collapse -

by Swampdoc In reply to

Poster rated this answer.
Tried that and all I get is there is a newer version already installed and the install aborts. Was hoping someone might have a command line that will allow me to force install IE 6 sp1 (already have it on a CD ready to go).

Collapse -

by willcomp In reply to More IE Woes

Try installing XP Pro SP2 with updated version of IE.

IE is required to use Windows Update, otherwise she could just use Mozilla Firefox.

Dalton

Back to Windows Forum
22 total posts (Page 1 of 3)   01 | 02 | 03   Next

Related Discussions

Related Forums