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Motherboard issue

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5 replies

by me10lee83

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My motherboard got fried (the onboard sound, nic card, pci ports and usb weren't working) so I got it fixed under warranty. I just got it back and the usb and sound are working again however the NIC card is not showing up in device manager and when I try to install a wireless internet pci adapter it shows up as an ethernet controller but the drivers I downloaded from the manufacturer don't work (it tries to connect to the internet to download a driver however I can't do that since neither network card is working!)

Is this a problem with the motherboard that MSI needs to fix for me or do I just need to somehow reinstall them?

I have a MSI RS482M4-ILD and am running XP Home.

5 replies

by maniacman

I'd suggest you contact the mobo manufacturer before you attempt to flash the BIOS, just in case you're already running the latest version.

by thechas

Your first step is to check the BIOS settings for the integrated peripherals. Make sure that the on-board NIC is enabled.

As to your wireless adapter, make sure that you do have the correct drivers, and that you followed the installation instructions.
Some devices require that you install the drivers before installing the hardware.

Chas

by mjd420nova

If none of the previous efforts cure the fault, that is if the on-board NIC has not been enabled in the BIOS, then the integrated controller for the NIC is bad and wasn't check during warranty repair

by me10lee83

Onboard LAN is enabled in BIOS, installed drivers for correct wireless adapter, and installed the drivers first then the hardware. I guess I'll contact MSI again and tell them they didn't fix it properly.

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