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Mouse hangs and resets.

By it1 ·
Running Windows NT4.0 on an IBM 300GL...500Mhz, 128 MB RAM. Mouse hangs suddenly. Not associated with any particular application or screen. When unplugged and plugged back in, resumes working. Event viewer shows that i8042prt is resettimng itself many times throughout the day. This event is recorded even during times when mouse does not hang...but when it does, the event is always recorded. Assigned it as difficult because 3 of us cannot figure out whats going on.

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Mouse hangs and resets.

by DAA-automotive In reply to Mouse hangs and resets.

I'm sure that you have tried re-installing drivers so I'm not even going to go there. The other option that you might want to consider is that those jacks are just soldered onto the motherboard. It could have broken the solder connection. This wouldexplain the hanging and it would explain the resetting throughout the day.

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Mouse hangs and resets.

by it1 In reply to Mouse hangs and resets.

The question was auto-closed by TechRepublic

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Mouse hangs and resets.

by nosferatu In reply to Mouse hangs and resets.

Reload drivers good!
Also, if you are using an USB connection for the mouse try the serial ports. I've seen USB give real shotty connections, espically with mice (mouses?) and printers.
Furthermore, the physical connections on the board that mouse resides on might have had some difficulties. You might try a different board to see if that fixes it.

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Mouse hangs and resets.

by it1 In reply to Mouse hangs and resets.

Since the origional posting of this question, we have replaced the motherboard and reloaded NT (Of course we have also been through several mice Also, there are no wierd devices or software loaded....just Office, a mainframe emulation program (IBMPcomm)and Adobe Acrobat reader. ) This is the problem from ****!

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Mouse hangs and resets.

by xj0 In reply to Mouse hangs and resets.

I work on IBM 300GL, and i hope this can help you.
IBMsetup creates quiet a few problems with NT due to assigning its own IRQ settings, so you might need to check and compare the 2 sets of IRQs and mouse setup in the BIOS. also we have seen many machines that have different problems intermittantlly, it got fixed by contacting IBM and got BIOs upgrade to fix some bugs. good luck to you my friend

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Mouse hangs and resets.

by it1 In reply to Mouse hangs and resets.

The question was auto-closed by TechRepublic

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Mouse hangs and resets.

by xj0 In reply to Mouse hangs and resets.

oh i forgot about the updated virus scan, thought i would mintion it eventhough i think you already have done that

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Mouse hangs and resets.

by it1 In reply to Mouse hangs and resets.

The question was auto-closed by TechRepublic

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Mouse hangs and resets.

by it1 In reply to Mouse hangs and resets.

This question was auto closed due to inactivity

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9 total posts (Page 1 of 1)  

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