This problem is really driving me and my client both wild. We both have the same mainboard in one of our computers, and I managed to duplicate his problem exactly.
The problem is this: For no apparent reason, the mouse “vanishes” with a Code 24 error showing in System->Device Manager->Mouse->Standard Serial Mouse.
What is so weird about the whole thing is this: Uninstalling the mouse (via Device Manager) then turnng off the system and unplugging the mouse, then restarting with the mouse disconnected fails to gain us anything. Windows thinks there’s a mouse connected…and then fails (every time!) to detect the mouse when we plug it back in. This persists despite the fact that the comm ports all work flawlessly (Tested with loopback plugs and Norton Diagnostics).We’re both using MouseKeys right now to emulate the mouse, and I must say that it is a very non-optimal solution..
Reinstalling Win98 (client) and Win98se (my machine) helps; the mouse works for up to three weeks, thenthe problem reappear
