Moving email from Personal Folder to Mailbox - disappearing emails - TechRepublic
Question
February 23, 2009 at 02:40 PM
renk

Moving email from Personal Folder to Mailbox – disappearing emails

by renk . Updated 17 years, 4 months ago

We have Exchange 2003, XP, Office 2003 on workstation and laptop.
A user’s laptop was set to send email to personal folder rather than Mailbox – User, which was making for disappearing email on the workstation. When I reset email to go to Mailbox, I also moved all the mail that was in Personal Folder to Mailbox using Edit> Select All> Move to Folder. I watched the pop-up window as it indicated everything was being moved, item by item, but alas… a week’s worth of mail is NOT showing up in user’s Mailbox and has disappeared into???
I’ve searched the laptop for .pst files and there are none being displayed. I didn’t do the original configuration on the laptop and didn’t check things over carefully before I turned it over to the user. The user is, of course, our newest VP.
Help please…
ren

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