After almost 20 years in clerical positions (secretary, project administrator), I find myself as the one-person IT department of a small company. I have learned a ton of practical hands-on stuff from our outside network consultant, taken Network+ certification classes, and spend lots of time on the Internet doing research. We’re currently running NT-4 data servers, a Linux mailserver, and Win98 PC’s.
Would you offer advice for my next steps? Is it really worth pursuing certification (and if so, in what?)? I often hear people say, “Yeah, you’re certified, but what can you REALLY do?” I have a lot of real-world experience, but am unsure how to transform that into an IT career.