I have a system running Windows XP Pro. It was configured at the main office but has been sent to a branch office.
Main office info:
IP Addy was 10.1.1.25
Sub-net was 255.255.255.0
Gateway was 10.1.1.85
Branch office info:
IP Addy is 10.1.2.25
Sub-net is 255.255.255.0
Gateway is 10.1.2.85
I have always configured the workstations at the main office, changed the IP parameters, and shipped it to the branch office. But these new XP Pro systems got to the branch and will not connect. Actually, the network connection status is “Connected” but it shows zero packets received (many packets sent) and it cannot PING the 10.1.2.85 Gateway or any other valid address on that network.
I brought the systems back to the main office, changed the IP parameters back to those correct for this office, and the system logs into the network fine.
Sent them back to the branch office but still no go. I removed NIC from Hardware Mgr, deleted the user accts, and tried to rebuild the network protocols and user accts–No Go! It looks like it is sending packets but not receiving any. Sounds like there is some security parameters screwing things up. (?)
Previous workstations ran Windows 2000 Pro and just changing the IP parameters worked fine for them. Why am I having problems with XP Pro?