# Browser

## Question

Locked

### Mozilla Firefox 1 inch grey bar from bottom with red arrow pointing up

By ·
Hello,
This is my first post. I have looked everywhere and cannot find a answer. When I start Mozilla Firefox there is a one inch grey bar at the bottom with a red arrow pointing upwards.
I cannot get rid of it. Please someone help me I really perfer Mozilla over Internet Explorer.

Any help is greatly appreciated..
Thank You.

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### Need to remove Firefox file

by In reply to Mozilla Firefox 1 inch gr ...

To get rid of the red arrow at the bottom of your Firefox browser window, remove this file:

C:\Program Files\Mozilla Firefox\chrome\s4ffxtbr.manifest

My understanding is that file is some kind of remnant from a spyware toolbar.

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### ugly gray bar removed from firefox

by In reply to Need to remove Firefox fi ...

I removed the file and the gray bar went away! Thanks

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### fixed the issue

by In reply to Need to remove Firefox fi ...

thanks for the information, this fixed the problem

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### fix : red arrow in firefox and an inch of gray gap

by In reply to Mozilla Firefox 1 inch gr ...

its an add-on conflict in firefox. disable all add-ons in firefox and restart it. u can re-enable the addons. works for me.

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by In reply to fix : red arrow in firefo ...

i also have this same problem on my macbook... i am all about personalization and this bugs me.. Where do i find this file and how do i delete it? i am sick of it.

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