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MS excell 97 SR2 wont open files sometim

By dna1110 ·
I have a user on a generic machine that we use here. If he browses out the network to where an excell file is located, and tries to open the file by double clicking nothing happens. I then had him go through excell and browse out there manually through th open screen and he can open the file this way. Any idea's. Our company had 400+ employees and he is the only one who cannot open this file.

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

Also the user is running NT 4.0 as is everyone else.

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

Point value changed by question poster.

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

Point value changed by question poster.

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MS excell 97 SR2 wont open files sometim

by pc-tech In reply to MS excell 97 SR2 wont ope ...

It is possible that excel is no longer set as the default program to open ".xls" files, and when he double clicks on the file it is being opened by another program (possibly a virus scan, or some other program that works in the background)
If this is the case, it can be fixed by right clicking on an ".xls" file while holding the 'SHIFT' key. Then select 'Open With...' from the menu that appears. Select 'EXECL' from the list of programs that appear, make sure there is a check mark in 'Always use this program...', and click 'OK'.

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

I tried this already and it didnt work

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

Point value changed by question poster.

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

Point value changed by question poster.

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MS excell 97 SR2 wont open files sometim

by parier In reply to MS excell 97 SR2 wont ope ...

Another way around. Copy a shortcut for Excel to the SEND TO menu for this user and when he/she needs to open the spreadsheet, they RIGHT click on a XLS file and choose SEND TO, then select the EXCEL icon. Presto!

Alternatice solution.

Hope this helps!

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

thanks i didnt think of that but that worked

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MS excell 97 SR2 wont open files sometim

by dna1110 In reply to MS excell 97 SR2 wont ope ...

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