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MS Exchange 5.5SA help

By tritops ·
I'm a newbie in MS Exchange 5.5 server administration and I seem to be experiencing a problem with the Offline Address Book. it gives out an error in the event viewer, "Generation of teh offline Address Book is complete. Result: An Error Occured. Event ID 5004." I consulted the Technet and did it's workaround which was to make sure that the system folders and its subfolders has a permission of "Full Control" for the Everyone group. it was so. But I still have the same error. I can't seem to get an updated list of the e-mail addresses also with our Company's G.A.L.

any help would be appreciated. thanks!

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MS Exchange 5.5SA help

by Henington In reply to MS Exchange 5.5SA help

Try Right click on winnt, select security, permissions, make sure EVERYONE has FULL CONTROL. Also might wanna check what Service pack you are running. There are a few known issues with exchange and offline address book. If you need a list of mailboxes you can go to File Export and export a list of mailboxes to a word or excel format. Check TechNet again using the search string "offline address book" and there is a post on 9/15/1999 that goes over the sp issue briefly.

Good Luck

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MS Exchange 5.5SA help

by tritops In reply to MS Exchange 5.5SA help

Well, I must say that the Everyone Group WAS given Full Permission. and that it's running on the latest service packs. (Winnt 4.0 SP6a, Exchange 5.5 SP3)
I didn't bother updating Exchange 5.5 to SP4 since the patches weren't applicable to my messaging server.

thanks anyway.

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