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MS Exchange Crashing

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The information store and internet mail services on the MS exchange crashes each time i receive a mail from a particular id.

Since the id was from a japanese customer i down loaded the japanese lang font suport for IE from windows site, this hasnot helped.

SOS

3 replies

by crake

Not sure which version of Exchange you're using. If it's 5.0 - Pegasus Mail can cause the IMS to crash. Also, if sender is using Base64 encoding which is corrupted or improperly encoded, the Information Store will crash.
You may want to ensure youhave the latest Service Pack installed on your Exchange Server. They are available at:
http://support.microsoft.com

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