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MS Exchange Support

By asaxton ·
Our company has just started using MS Exchange for our e-mail services. I have 9 computers internally. 3 of those are having problems seeing the Exchange Server. They time out when trying to connect. I have found KB articles about this problem and confirmed everything listed there is correct on each system running Win98 with Outlook 2000. Nothing has changed. I have never worked on Exchange prior to this and require some expertise on this. Any suggestions would be great.

Aaron Saxton
Network Administrator
The Huntington Group

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Problems Connecting to Exchange Server

by savatovic In reply to MS Exchange Support

You should check which protocols your clients use for connecting. If you use Outlook 2000, I suppose they connect using RPC method. There is RPCPing utility on BackOffice Resource Kit (I am not sure if it is available on Exchange CD). Anyway, it consists of two utils; one runs on server and the other on client. If it works, your RPC is OK.
Other things worth checking is DNS and WINS.

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Exchange Support

by khsmp In reply to Problems Connecting to Ex ...

First check your network is working properly
and check whether you have entered the correct protocols on both server and client
(tcp/ip ,netbeui)

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Help with Exchange Connection

by sdillon365 In reply to MS Exchange Support

Is your exchange server listed in your WINS? If so, can you ping the exchange server or IP Address of the server? Does the IP resolve to the computername of the server? Also check to see if your client is on the same network as the server. I experience the same problems occassionally and resolve them after fixing the network issues first. Good Luck.

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Use the Host file with Exchange

by atorres In reply to MS Exchange Support

I ran into a similar problem a couple of times, I was able to connect to the exchange server by adding the IP address and computer name of the Exchange to the HOSTS file in the pc, also check the network settings of the pc's that are not communicating with the pc's that are connecting,sometimes we overlook some settings. can you ping the Exchange Server, can you see other pc's in the lan.

let me know the outcome.

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