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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
MS Messenger remote support and routers
Worked well before we installed the router bypassing clients firewall and all as they where already "online" - now with the introduction of a router on my end can not accept the request for remoter support.
TIA