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MS Messenger Service Auditing

By c0mputer6uy ·
It has come to my departmrnts attention that there has been some abuse of the MSN messenger service throughout my company. I need away to monitor this software to see usage times and content. While some sales teams use it to communicate between remote offices, others are just abusing it and talking to friends and family instead of working. I have been asked to monitor this, is this possible?

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MS Messenger Service Auditing

by dlw6 In reply to MS Messenger Service Audi ...

First, a security warning: MSN IM traffic travels unencrypted and is stored on Microsoft servers. If you're doing company business that way, I'd suggest you explain to the boss why that's a bad idea.

There was a recent TR debate on whether IM even belongs in the workplace. The only advantage of IM that I can think of is the chat and voice features can replace long distance telephone calls. But again, you should understand that it's easier to intercept than a phone call.

MS isn't very forthcoming in their knowledge base as to how IM works (as far as ports and protocols). If you sniff all traffic going to and from messenger.msn.com you should get the IM traffic. Depending on the features of your sniffer, it make take a lot of effort to sort the legitimate traffic (if any) from the abuse.

If you monitor in this way, you must check with the company lawyers on the company's monitoring policy. You have to know how deep you're allowed to dig, and what you can do with the information you find. This came up in the news recently, because some judges declared monitoring illegal when they found out their own surfing was being monitored (even though the government has monitored for over a decade, to protect from abuse of taxpayer dollars).

My suggestion is to use the security argument to get the big boss to outlaw IM in your company. Then, you can block it at the border router or firewall.

Good fortune,
Don

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MS Messenger Service Auditing

by c0mputer6uy In reply to MS Messenger Service Audi ...

The question was auto-closed by TechRepublic

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MS Messenger Service Auditing

by maxwell edison In reply to MS Messenger Service Audi ...

It sounds like you want a chat spy software.

check out the one at this link:

http://www.spy-software-solutions.com/spector.htm

Or simply browse for "chat spy", and you'll get scores of hits to choose from.

Maxwell

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MS Messenger Service Auditing

by c0mputer6uy In reply to MS Messenger Service Audi ...

The question was auto-closed by TechRepublic

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MS Messenger Service Auditing

by c0mputer6uy In reply to MS Messenger Service Audi ...

This question was auto closed due to inactivity

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