Windows

General discussion

Gravatar
0 Votes
Locked

MS-Office KEY

By owens ·
Hi everyone,

I'm not sure anyone can help me with this or not. About three weeks ago I bought a new Compaq Computer it's a real nice one with no problems. However it comes with some Microsoft Office tools which I can't use because I don't have any key numbers. Only two disks came with the computer MS-works, and a .PDf file on another CD which has to do with the monitor. Although I do have my own version of Microsoft word which came with Microsoft Works Suite 2004, the key number for this will not work in my new computer for the office products. I called H P yesterday, they told me I needed a set of recovery disks. I can't believe it, they are already here in less than 24 hours. Absolutely incredible service without a doubt.

OK now I have a set of recovery disks, but nothing is wrong with my computer, there is no code number or key number on any of these discs, so it looks like I am in the same boat I was before. In other words if I reinstalled the recovery disks then tried to use some of my MS-Office tools I would still be asked to type in a code number, or key No.

Does anyone have any thoughts on this? I'm not sure the service rep. understood what I was really trying to say, there could have been a language barrier. And it's a little embarrassing to perhaps call them back when they so graciously and promptly sent these disks. If nothing else I would like everyone to know that personally I think H P offers incredibly good service.

Thanks for any thoughts,
Roger
owens@frontiernet.net

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

gravatar
Collapse -

by LMon In reply to MS-Office KEY

The reason they gave you the recovery disks is because they want you to do a system recovery. if you have not formatted the computer since you got it. You can try downloading a free program called belarc advisor. This program will tell you all the devices you have installed along with serial keys for Windows and and office.

Good Luck!

gravatar
Collapse -

by rovertech04 In reply to MS-Office KEY

The code number you refer to is the key. On many new pc's they ship MS office and give you a 30 day free trial then you need to by it. I would reccomend buying it and then you will be given a key..

Back to Windows Forum

Start or search

Related Discussions

Related Forums