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MS Outlook freezing systems

By chris ·
I have a client that tried to send a 200MB e-mail and froze both thier system, How would I get them up and running? What would I need to do?

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MS Outlook freezing systems

by johnscrooby In reply to MS Outlook freezing syste ...

OK..First things first.. Go and slapt the client upside the head.. Mail isnt designed for sending such huge files (Yet...)
Id check the IMS queue (on both sides) for the mail in question. If its there delete it and restart the IMS just to be sure.There is the chance that the IMS will freeze. In that case Id consider restarting all Exchange services and if that fails reboot the machine.

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MS Outlook freezing systems

by chris In reply to MS Outlook freezing syste ...

Tried that, Didn't Work. Anyone else? All help welcome.

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