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MS Paint will not open .JPG files

By nhoek ·
I have one user that can not open .JPG files using MSPaint. All other users can. When you attempt to open a .JPG file with MSPaint you get the following error.

"Paint cannot read this file, this is not a valid bitmap file ,or its format is not currently supported.

Any ideas ?

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by Jaqui In reply to MS Paint will not open .J ...

update the mspaint app on that user's system.
until recently only format mspaint supported was .bmp
newer versions support other formats.

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by nhoek In reply to

Poster rated this answer.

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by nhoek In reply to MS Paint will not open .J ...

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Ms Paint will not open .JPG files

by michaelleungcw In reply to MS Paint will not open .J ...

Recently I got similar problem in two of my user computers.

They are using Outlook 2003 (WIN XP pro), recently some JPG files by email. Both of them can't be open by MSpiant or Fax Viewer...etc.

I open the same emali, it is fine to me. I am trying to serach on internet but not find any solution.

Few mins ago, i find this

Let share with you and I will go back to office in tmr and try that suggeted solution.

Please tell and share with me if it works on you, thanks.

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