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MS Small Business Srvr install problems

By BBD_ITAdmin ·
We are setting up a new Dell PowerEdge 1400 SC with Microsoft Small Business Sever OS. We first decided that we did not like the partitioning as done by Dell. So we reinstalled the OS, using the Dell OpenManage CD (the only way it would reinstall). This installed W2K Server (not SBS). After first reboot it asked for W2K disc for updates. I put in our W2K Pro disc. The OpenManage and disc1 of the SBS install media would not work to continue with the windows update. The windows update completed and the machine rebooted once more. After the reboot I was instructed to put in disc1 of the SBS install media to complete the install of SBS. I did this but got the following error message.

"This verion cannot upgrade the installed version of Microsoft Small Buisness Server".

With this error I cannot complete the SBS install. So the server is just at the W2K Server stage. This means that the client add-on I have will not work because it is for adding client licenses for SBS, not Server alone.

Does anyone have an idea of what I need to do to complete the SBS install?

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MS Small Business Srvr install problems

by flyfshmn In reply to MS Small Business Srvr in ...

Has the SBS upgrade been started? What is the OS currently on the box? Pro or Server? Can you not format the drive and start from scratch? (meaning maybe extra config for the raid array).
Is the server (SBS) the root of the Forest? If not, It needsto be or it needs to be in a workgroup.

I guess my thoughts would be to format the drive, recreate the array and load SBS from boot-up.

Let me know how its going

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MS Small Business Srvr install problems

by BBD_ITAdmin In reply to MS Small Business Srvr in ...

I ended up reformatting and starting over. It turns out, that in the infinite wisdom of Microsoft, if you start the Small Business Server install (which installs MS Server first, then asks for the SBS Disc's) and stop the install before you are prompted for the first SBS disc, you cannot continue the install from where you left off. You cannot upgrade from server to Small Business Server. Even though the install TOLD me to stop the install and resolve the problem, then restart the install. You cannot restart the install. You must do it over.

Chalk it up to inexperience. From this I now can set up MS Server, Small Business Server, Exchange Server, and SQL Server.

Thank you for your input. Everything was as you said in your answer. Starting over was the last thing I wanted to do. But, since that is Microsoft... oh well.

Regards,
Dennis Parr
IT Manager
Better By Design

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MS Small Business Srvr install problems

by VinnyD In reply to MS Small Business Srvr in ...

The SBS server will not install or upgrade an existing Windows 2000 server.

You must delete the partition where windows 2000 server is installed.

Then you should be able to do a clean install of the SBS 2000 server.

The SBS 2000 CD's have the Windows 2000 server on CD1. This version is specail for the SBS server.

If you have trouble doing it this way, use the OpenManage CD and use the SBS CD #1 when it asks for the windows 2000 CD.

Or can use Partition Magic or FDISK to remove the current W2K server partition and create the partitions they way you want them.

Then you can install from the SBS2000 CD.

You can also make the SBS 2000 Boot setup disks from the SBS 2000 CD's. Then with no partitions on the Dell you can boot from the diskettes and run the SBS 2000 setup.

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MS Small Business Srvr install problems

by BBD_ITAdmin In reply to MS Small Business Srvr in ...

I ended up reformatting and starting over. It turns out, that in the infinite wisdom of Microsoft, if you start the Small Business Server install (which installs MS Server first, then asks for the SBS Disc's) and stop the install before you are prompted for the first SBS disc, you cannot continue the install from where you left off. You cannot upgrade from server to Small Business Server. Even though the install TOLD me to stop the install and resolve the problem, then restart the install. You cannot restart the install. You must do it over.

Chalk it up to inexperience. From this I now can set up MS Server, Small Business Server, Exchange Server, and SQL Server.

Thank you for your input. Everything was as you said in your answer. Starting over was the last thing I wanted to do. But, since that is Microsoft... oh well.

Regards,
Dennis Parr
IT Manager
Better By Design

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MS Small Business Srvr install problems

by jtakiwi In reply to MS Small Business Srvr in ...

You need to do what you did before. Use the Dell Server Assistant CD (version 7.0.1 or later) and when it asks you, change the partition size to something different that you previously used (at least 8GB, I recommend 12GB on the system partition, minimum), and choose sbs 2000 as the installed OS. If that isn't an option, choose win2k and use disk 1 from the SBS set. on the first reboot after the setup is complete it will throw you into the installation routine for the rest of sbs. Keep in mind that if you want any of sbs's features (exchange, sql, isa) this is the time to install them. If you think you will ever use any of them, install it now, you can always configure anything you aren't going to use later.

Good luck. Feel free to e-mail me about this issue. I set these things up for many customers, and usually use Dell servers.

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MS Small Business Srvr install problems

by BBD_ITAdmin In reply to MS Small Business Srvr in ...

I did have to start over. Even though the install message said to stop the install and resolve the problem (could not see the network card unless it was plugged into a hub), if you halt the install before you are prompted for the first SBS disc. Youcannot install SBS without reformatting and starting over. Good news is it only took me seven hours to reinstall, setup Active Directory, DNS, 12 users, five UC groups, logon scripts, Exhange, SQL, test with another workstation and install all of mysupport software (AntiVirus, Backup Exec, etc.).

Chalk it up to inexperience. Now I could set up a server in the deepest, darkest jungles of African while under attack from a tribe of Zulu's.

Thanks for you input. Even though I was looking fora short cut. I suspected that none was to be found. Go figure. Why wouldn't Microsoft anticipate that you might have to stop the install before you get to the SBS disc and not offer a method to restart or continue from here option? I must be crazy to expect them to make the install user friendly. Silly me.

Thank you again for your help.

Best Regards,
Dennis Parr
IT Manager
Better By Design

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MS Small Business Srvr install problems

by CG IT In reply to MS Small Business Srvr in ...

I don't use Dell Computers for SBS. Usually build a server to meet the company [or customer] needs so that I'm not familiar with the Dell OpenManage software.

First, after your initial install, [which only installs W2K Server not any add on's ] when SBS asked for W2K disc, it meant disk #1 of the SBS set, NOT W2K Pro disc. This is why you got the error message.

Further SBS server is usually a set of 4 CD's, with W2K Server on Disk 1 [bootable]. Disk #1 is capable of booting, formatting your hard drive.#rd party software isn't needed [but I'm unfamiliar with Dell computers so ..??}You can setup dynamic volumes, which I recommend, instead of partitioning your drive. I also highly recommend setting up a mirrored array for SBS. The performance of SBS is greatly enhanced with a mirrored array [you'll see this in using Active Directory] along with data security.

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MS Small Business Srvr install problems

by CG IT In reply to MS Small Business Srvr in ...

I also suggest you invest in a good tape backup system for backing up your PDC, Active Directory and Exchange[especially Exchange].

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MS Small Business Srvr install problems

by CG IT In reply to MS Small Business Srvr in ...

As an afterthought, We run SBS with ISA, Exchange, [IM in Exchange] SQL and SMS [SMS for providing service packs, hotfixes, client software etc, SQL as the data base and distribution points for that]. We ran into a memory problem [originally 512 MB]when we had all that going at one time.Network performance degraded substantially. We upgraded to 768 MB and network performance increased dramatically. Also, we used 10GB drives and found that insufficent and went to 20GB drives [using an IDE mirrored array not SCSI].

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MS Small Business Srvr install problems

by BBD_ITAdmin In reply to MS Small Business Srvr in ...

I ended up reformatting and starting over. It turns out, that in the infinite wisdom of Microsoft, if you start the Small Business Server install (which installs MS Server first, then asks for the SBS Disc's) and stop the install before you are prompted for the first SBS disc, you cannot continue the install from where you left off. You cannot upgrade from server to Small Business Server. Even though the install TOLD me to stop the install and resolve the problem, then restart the install. You cannot restart the install. You must do it over.

Chalk it up to inexperience. From this I now can set up MS Server, Small Business Server, Exchange Server, and SQL Server.

We use hot-swappable hard drives for backup with folders for each day ofthe week. We have 20Gb drives with 512Mb of RAM. We are probably not going to be using SQL as we are a small company (less than 15 employees). I will definitly remember to upgrade the Ram should we decide to implement SQL. This is mostly an email and file server.

Thank you for your input. Everything was as you said in your answer. Starting over was the last thing I wanted to do. But, since that is Microsoft... oh well.

Regards,
Dennis Parr
IT Manager
Better By Design

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