ms update, will not access hotmail

By computab ·
cannot install ms update. It just hangs and gives an error message, which Microsoft knows about, 0x80072EFD, tried all their suggestions which are based on downloading MS Update, which it will not do.

It has Windows XP newly reinstalled, as I thought it was a virus as it will not access some MS sites, SP2, 2.2GHz Athlon, 1GB RAM, 250GB, .net Framework 2.0, IE8, Installer 3.1, gets most other websites,

Can I download ms update on another PC and transfer it?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

See if this will help

by Jacky Howe In reply to ms update, will not acces ...

If you can't follow this try the batch File below.

Method 1: Register the Wups2.dll file in Windows
To register the Wups2.dll file in Windows, follow these steps:
1. Stop the Automatic Updates service. To do this, follow these steps:
a. Click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv

2. Register the Wups2.dll file. To do this, follow these steps:a. At the command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll
Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll
b. Click OK on each verification message that you receive.

3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
net start wuauserv
4. Exit the command prompt. To do this type exit, and then press ENTER.

Copy the text between the == signs and paste it in notepad. Save the file to C as UD.bat
Then explore to the C: directory and right mouse click on it and select Open and click on OK when the dll is registered.
net stop wuauserv
goto ud

regsvr32 %windir%\system32\wups2.dll
goto ss

net start wuauserv
goto end


Click Start and in the Run box type in 'services.msc' and press Enter.
Navigate to Windows Installer and right mouse click on it and select Properties, in the Startup type: set to Manual.

Windows Installer Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this service is disabled, any services that explicitly depend on it will fail to start. Started Manual Local System

Try to repair the updates engine:

Copy and paste the following into a Notepad and save as Reg.bat on
your Desktop then double click the Reg.bat to execute it and click "YES" to
register the Required DLLs for the windows updates engine.

regsvr32 Msxml.dll
regsvr32 Msxml2.dll
regsvr32 atl.dll
regsvr32 wuapi.dll
regsvr32 inetcomm.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 cryptsvc.dll
regsvr32 dssenh.dll
regsvr32 qmgr.dll
regsvr32 wuapi.dll
regsvr32 qmgrprxy.dll
regsvr32 wups2.dll
net start wuauserv

Follow the steps below with the System started and restarted in Safe Mode with Networking. Running in Safe Mode loads a minimal set of drivers for the Operating System. You can use these options to start Windows so that you can modify the registry or load or remove drivers.

Removing malware from System Restore points
To remove the malware, you must first disable System Restore, then scan the system with up-to-date antivirus software - allowing it to clean, delete, or quarantine any viruses found. After the system has been disinfected, you may then re-enable System Restore. The steps for disabling System Restore vary, depending on whether the default Start Menu or the Classic Start Menu is being used.

Default Start Menu XP
If using the default Start Menu, click Start | Control Panel | Performance and Maintenance | System. Select the System Restore tab and check "Turn off System Restore".

Classic Start Menu XP
If using the Classic Start Menu, click Start | Settings | Control Panel and double-click the System icon. Select the System Restore tab and check "Turn off System Restore".

Start, right mouse click Computer and select Properties. Select Advanced System Properties, click contine and then System Protection. Untick the box nect to Local Disk C: and click on Turn System Restore off.

After scanning the system and removing the offending malware, re-enable System Restore by repeating the steps, this time removing the check from "Turn off System Restore".

Download Malwarebytes Anti-Malware, install it and update it.

<a href="" target="_blank"><u>Malwarebytes</u></a>

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
<a href="" target="_blank"><u>mbam-rules</u></a>

I would keep scanning with it until it is clean by closing out and rebooting and running it again.

You may have to copy MBAM and the Update to USB as well.

From another PC download and install Spybot, update it and copy the the installed folders to a USB Stick.

Restart the PC in Safe Mode, navigate to the USB stick and run Spybot and MBAM and the Update if necessary.

Download Spybot - Search & Destroy and install it. Update it.

<a href=" " target="_blank"><u>Spybot</u></a>

With the new strains of Virus that have been created you may find it necessary to rename the executable files so that they will work. Rename mbam-setup.exe and then navigate to the install folder and rename mbam.exe. Do not change the files extension from .exe. Do the same with Spybot.

Run this Rootkit Revealer GMer
<a href="" target="_blank"><u>Gmer</u></a>

<a href="" target="_blank"><u>FAQ</u></a>

<a href="" target="_blank"><u>bleepingcomputer</u></a>

How to check the Host file

Step 1: Click the Start button and select Run. Now type the following text in that Run box and press Enter:

notepad c:\WINDOWS\system32\drivers\etc\hosts

Step 2: You will see a new notepad window on your screen containing some information. You should have a single entry of localhost. If there are any other entries in there it means that those sites are being blocked and it is probably due to an infection. Unless you made the extra entries delete them all but localhost.

Update your Antivirus software.

Collapse -

Try Dial-A-Fix

by ACGPHX In reply to ms update, will not acces ...

I ran across a program called Dial-a-fix when Microsoft Update hung up on some XP boxes (not all at once or in the same network). After checking for Spyware/Malware/& Viruses and coming up clean, I learned of Dial-A-fix via a google search.

Dial-a-fix is a collection of 'known fixes' that have been compiled over the past year that really knock out some serious Windows problems, all with one or two clicks.

In a nutshell, Dial-a-fix: stops services, installs selected software, registers DLLs, restarts services, and removes several rogue policies. Dial-a-fix will not cause any issues if your system is already working properly.

Its freeware but you can donate if you choose to. You can get it here. Hope it helps.

Related Discussions

Related Forums