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MS Word 2000 takes long to load

By bubloob_13 ·
We have Office 2000 installed for all of our users in our office. For the last one weeks users are complaining that, whenever they try to open any word document it takes loog time to open and at time it hangs.

If anybody has solution pls. let me know

Regards
Sakthi

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by Blackcurrant In reply to MS Word 2000 takes long t ...

Hi

Have you recently installed anti-virus on the server/clients or other security software that may be causing a bottleneck?

Also, can you ping the machine that contains the files with a reasonable time?

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by bubloob_13 In reply to MS Word 2000 takes long t ...

Ya , I have Mcafee Protection Pilot installed in my network also I am facing one more problem like whenever I select font in my existing word document it almost takes 2 to 3 minutes like wise in selecting bordering etc.

Can Somebody suggest something to overcome this issue

Regards
Sakthi

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by Dumphrey In reply to MS Word 2000 takes long t ...

have you patched either the client machines or office? Does this only effect word or excel as well? It sounds like virus activity, but could be bad patch activity as well. Garb one effected machine, log on locally and test. If still slow, log on and run a full virus scan from a source OTHER then the scanner on the local machine. Also look at the add/remove programs to see when last update/patch for office went in.

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