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MS Word 2002

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by sergiogro

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Hi, my MS word is not working properly, opens, bu after 15 or 30 seconds, shutdown, also is impossible to use it to write emails on MS Outlook, got no Virus, but I don't know whatelse I can do.

4 replies

by dklippert

Delete all word temp files. They start with a tilde (~) and can be found wherever your docs are stored.
Rename/delete Normal.dot

by sergiogro

Hi, I'd deleted all ~.tmp files an look for a Normal.dot but there waas no file on my PC, the problem still, can type more than 50 words and the word reboots and ask me to save the file, after that, if I try to keep typing, the applications shutdown.

by dklippert

Normal.dot is sometimes a hidden file.
In Winows Explorer go to Tools>Folder options View and choose the Show hidden files and folders option

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