Msgsrv32–not responding

I have a wierd one for you. Using Win ME (yuck)when the phone rings (same line for voice and data), the computer hangs…alt+cntl+del shows msgsrv32 not responding. I’ve read the oter messages about msgsrv32 and checked with microsoft, but can’t seem to find anything quite like this. Any ideas? The only changes made to this computer recently are more RAM and a new video card, but don’t really see any connection.

Thanks.