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Msgsrv32--not responding

By katmandu1 ·
I have a wierd one for you. Using Win ME (yuck)when the phone rings (same line for voice and data), the computer hangs...alt+cntl+del shows msgsrv32 not responding. I've read the oter messages about msgsrv32 and checked with microsoft, but can't seem to find anything quite like this. Any ideas? The only changes made to this computer recently are more RAM and a new video card, but don't really see any connection.

Thanks.

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Msgsrv32--not responding

by katmandu1 In reply to Msgsrv32--not responding

Point value changed by question poster.

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Msgsrv32--not responding

by curlergirl In reply to Msgsrv32--not responding

Well - most of the TechNet articles I've seen regarding this type of behavior (ME hanging with msgsrv32 not responding) refer to disabling the ACPI (advanced configuration and power interface). Have you tried doing this? Hope this helps!

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Msgsrv32--not responding

by katmandu1 In reply to Msgsrv32--not responding

Been there, done that...thanks though. Also, just to note. The puter isn't idle when this happens...only when the phone rings.

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Msgsrv32--not responding

by saihib In reply to Msgsrv32--not responding

I'm a little confused. You say you are using the the same line for voice and data. Does that mean you're running DSL or ISDN? If not, and you are using dial-up, and also assuming you have call waiting, put *70 into your dialing properties. msgsrv32 errors often relate to a scanner driver loading and looking for a scanner that is turned off. Just a hunch. If this doesn't help maybe somebody will post some oter messages.

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Msgsrv32--not responding

by katmandu1 In reply to Msgsrv32--not responding

It's a dial-up....there has never been a scanner attached to this computer. Thanks though.

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Msgsrv32--not responding

by curlergirl In reply to Msgsrv32--not responding

Another thought - since you installed a new video card, have you tried testing in safe mode (i.e., standard VGA video driver) (WinMe still has safe mode, doesn't it?) to see if it still happens then? If it doesn't, then you know it has something todo with the drivers for your new video card. This is assuming, of course, that this just started happening after installation of that card. Hope this helps!

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Msgsrv32--not responding

by katmandu1 In reply to Msgsrv32--not responding

Although I haven't had a chance to try this yet...sounds very resonable. Never thought to try in safe mode (duh!). Thanks.

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Msgsrv32--not responding

by katmandu1 In reply to Msgsrv32--not responding

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