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msi error message

By MRA2 ·
When I try to install the new Earthlink Total Access Software I continually get a error:

Earthlink common.msi returned 1612

Anyone know what this error means??

Thanks,
Alan

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by CG IT In reply to msi error message

humm a guess would be that if you have any antivirus software running that has script blocking, you might get that error. Try disabling any antivirus software you might have running.

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by MRA2 In reply to

Still did not work. Turned out there was some problem with Operating System. Had to format drive and re load from Scratch....

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by dmiles In reply to msi error message

ERROR_INSTALL_SOURCE_
ABSENT 1612 The installation source for this product
is not available. Verify that the source
exists and that you can access it.

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by MRA2 In reply to

Still did not work. Turned out there was some problem with Operating System. Had to format drive and re load from Scratch....

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by MRA2 In reply to msi error message

This question was closed by the author

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