Windows Forum

Ask something
Discussion Locked

Msimn error in Outlook Express

0 helpful
3 replies

by debobie

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Whenever I open Outlook express I get an error that states "Msimn caused an invalid page fault in module kernel32.dll 018f:bff7b992" What I have done up to this point is I reinstall IE6 twice; ran Ad-aware and Spybot remove all spyware; liveupdate and virus scan update with Norton; updated drivers for graphic adapter card, change settings in graphic hardware settings anything works I continue to get the error whenever I open Outlook Express any ideals.
DRoss

3 replies

by dmiles

To resolve this issue, remove the Identities key from the registry and then restart Outlook Express. To remove the Identities key, you must edit the registry.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue:
In Outlook Express 5.5, back up the messages and addresses, and then export the Address Book.
Start Registry Editor (Regedit.exe).
Locate the following key in the registry:
HKEY_CURRENT_USER/Identities

On the Registry menu, click Export Registry File, and then click Desktop in the Save in box.
In the File Name box, type Identities, and then click Save.
In Registry Editor, right-click the Identities key, and then click Delete.
Quit Registry Editor.
Restart Outlook Express to make sure that the functionality has returned.
Import the items from the old identity.

by debobie

Poster rated this answer.
The answer to my question help me very much. It solved my problem thanks.

DRoss

This discussion is closed to new replies.